Customer Service

Welcome to our Customer Service page. We take pride in the service provided to meet your needs.

You can reach us in a variety of ways. Visit us in person at 97 Third Avenue, Cedar Rapids, IA, to truly experience our selection.

We are open Mon. & Thurs. 10-8; Tues., Wed., Fri. & Sat. 10-6; & Sunday Noon-5pm.

Call our store - (319) 362-2181 or Toll Free (888) 384-6995 or
Fax us - (319) 362-2180.

Reach us by email - smulekoffs@smulekoffs.com
-or- get in touch with individual departments.

Delivery Questions
call us direct at (319) 362-0645 Mon. - Fri. 8am - 5pm
or email us anytime - smulekoffs@smulekoffs.com

Customer Service, Repair & Warranty Questions
call us direct at (319) 362-2181 x1252 Mon. - Fri. 10am - 6pm
or email us anytime - customerservice@smulekoffs.com

Furniture & Television Sales Questions
call us during regular store hours
or email us anytime - furniture@smulekoffs.com

Floor Covering Sales, Service & Installation Questions
call or visit us during regular store hours
or email us anytime - flooring@smulekoffs.com

Finance & Billing Questions
call or visit us during regular store hours
or email us anytime - finance@smulekoffs.com

Accents, Gifts, Bridal Registry & Tabletop Questions
call or visit us during regular store hours
or email us anytime - giftshop@smulekoffs.com

Set up an Appointment with a Designer
call or visit us during regular store hours
or email us at designstudio@smulekoffs.com
or click here for our individual designers contact information

Commercial Interior Questions
call us Mon. - Fri. 8am - 5pm
or email us anytime - commercial@smulekoffs.com